Senior Sales Operations Manager - Japan

<h2 class="p1"><span class="s1">Role Description</span></h2>
<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">You will act as the primary regional business partner for sales executives, supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans. You’ll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations.</span></p>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z">Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Support forecasting accuracy, pipeline health, and performance visibility through standardized reporting workflows, executive-ready insights, and continuous improvement of data quality and instrumentation.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z">Own, scale, and uplevel Run-the-Business</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z h-lparen">(RTB)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z"> processes that are critical to keeping Sales</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">.</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z"> running seamlessly—driving accuracy, speed, and continuous improvement.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z">Lead cross-functional initiatives with teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making.</span></li>
</ul>
<h2 class="p1"><span class="s1">Responsibilities</span></h2>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Own regional operating cadence, pipeline inspection, forecasting support, and performance reviews, using standardized templates and AI-assisted synthesis where appropriate.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Partner with systems and data teams to automate recurring reporting, pipeline hygiene checks, manual workflow steps, and exception tracking.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Analyze large datasets to identify trends and risks, validate AI- or dashboard-generated insights, and provide recommendations to improve sales performance and efficiency.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z">Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Lead cross-functional issue resolution across Sales, Marketing, Operations, Finance, Legal, HR, and Product, ensuring decisions are aligned and execution is clear.</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z">Primary business partner and strategic support for Global Sales Leaders. Collaborate with Sales leadership to develop and implement strategies to optimize sales performance</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zbu11z67zz77zz81zz85zz73z7z87zk0byz80zz67zz68zekxz79zoz78zz90zwz65z9z85z">Primary point of contact for identifying sales improvements and coordinating solutions across GTM systems, Enablement, Reporting, Comp. </span></li>
</ul>
<h2 class="p1"><span class="s1">Requirements</span></h2>
<ul>
<li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Bachelor's degree or equivalent practical experience.</span></li>
<li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.</span></li>
<li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">4 years of experience working with executive stakeholders.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Experience using AI, automation, or analytics tools to improve forecasting, pipeline inspection, reporting, workflow efficiency, or sales operations decision support.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Demonstrate  ability to responsibly use AI or automation tools to synthesize data, improve operating workflows, and validate outputs before making business recommendations.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwhdz68zz78zz74zl2vz70z03z66zz80zrz77zt56z90zz81zz74zz69zpz80zkf">Professional working proficiency in English is required as this role regularly collaborates with global team.</span></li>
</ul>
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<h2><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z9wz73z7z75z6emz81zz70z4oz65zrz86z4dnz72ztz67zvoz67zl91">Durable Skills</span></h2>
</div>
</div>
<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">AI fluency means using these tools to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">amplify</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> human judgment, not replace it. We believe people with these skills will thrive as work and technology</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">continue to evolve:</span></p>
<ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1">
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Awareness:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">U</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">nderstand </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">yourself</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> and others</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Judgment:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">E</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">valuat</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> information and mak</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">decisions in complex situations</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Adaptability:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">L</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">earn, adjust, and stay effective through change</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Connection:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">C</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">ommunicat</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">, collaborat</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">e</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">, and build trust</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li>
</ul>
<p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84z5u1z69zz90zlz73z3ly1nz76zw1r5kz89zz66z4z65zz65zjz122zf092">To learn more about why these skills matter and what the data shows about thriving through change, read this </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84z5u1z69zz90zlz73z3ly1nz76zw1r5kz89zz66z4z65zz65zjz122zf092"><a class="attrlink" href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" target="_blank" data-target-href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/">blog post</a></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">from</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84z5u1z69zz90zlz73z3ly1nz76zw1r5kz89zz66z4z65zz65zjz122zf092"> our Chief People Officer, Melanie Rosenwasser.</span></p>